We had been on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/16 & The flight was struggling to land in Roatan and diverted to Belize. I am acquainted more than enough with flying to know the Captain made the right simply call along with the diversion was temperature similar. Upon landing in Belize we were being knowledgeable from the Captain there was a warning mild on an motor that needed to be resolved, the element was accessible in Belize. The end result was a clear mechanical hold off. We deplaned and were informed we would get food items and consume. Soon after a lot more than an hour or so we experienced not been fed and a little bit later we were given a sandwich and bottled h2o and then explained to we could board.
Endeavoring to modify a reservation date for the final three times/nights. Just about every agent We've got gotten has possibly transferred us out of our get in touch with creating A different hrs wait or has hung up on our phone.
American at any time , your team are rude and gave little if any explanation about why or what was occurring
Something I couldn’t have an understanding of is how your letter indicated that amounts for rapid use could be honored When the receipts had been apparent and legible. How could my $46 cab ride from The Embassy Suites to Wal-Mart not be legible? I only been given sufficient to cover my toiletries at Wal-Mart.
This is certainly in regards to flight 580 from charolet to Miami yesterday morning, when I first obtained to my seat I felt it had been just a multitude. There was soda spilled from the chair and arm rest. There was trash from the final flight behind the seat in advance of me. After i asked to acquire it cleaned up I had been presented no response and I was remaining to take a seat in a very sticky seat for almost three several hours! This was the worst in plane working experience I've at any time gained undoubtedly.
I would like to fly this Monday vs Sat but was advised I will be charged a fee. That’s unbelievable , thinking of I are actually flying with American for more than six yrs and would never consider traveling with any person else at any time.
I had been trying to invest in ticket for fifteen yr previous son and couldn’t use Site for he was viewed as minimal. I referred to as buyer service and she or he assisted me with airline acquire. I especially requested if I needed to cancel if I could inside of 24hours. This attendant said Indeed. I discovered 4 hours later The rationale son would wish to fly was cancelled. I named back to cancel the flight the attendant told me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I told her condition as mentioned previously mentioned she explained she couldn’t do something. I asked to get a supervisor, I obtained a single and spelled out your situation, she mentioned I couldn’t cancel it and obtain my a reimbursement she was particularly rude and hung up on me. I named back again to check with for another supervisor and as I was speaking to this supervisor she informed me that the last supervisor stated in her history I refused voucher. What ever a voucher was I was not even sure. Then second supervisor explained to me what she imagined. Hence the flight wasn’t cancelled due to the fact she stated to wait a couple days in advance of I make my remaining decision and he or she would wave transforming fee to take action And that i shouldn’t have any hassle.
No agent in sight. Flight 1583 delayed delayed and delayed with no data or updates supplied by gate agent. what a nightmare
There's no American Airways purchaser service e mail handle shown within the Formal website, having said that You will find there's kind it is possible to post through the website that sends your message to The shopper relations department. You can entry the email kind below: .
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm making use of two vouchers as partial payment for these flights. I sent the vouchers towards the address presented in July.
Experienced good consumer service sine 1/17. Been pulled off the FRA flight and stayed for two times in Philly. Nowadays one/19 I will resume my flight to FRA with as many as par documentation. To my shock the ticket agent in the check in counter were Certainly impolite, not helpful and expected me to hunt down my luggage that was checked in on the 17th Which I had been unable to retrieve After i was pulled off the flight on Sunday.
I flew AA again from Boston by using Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went effectively and we arrived in time. The pilot never the moment communicated Using the travellers (the usual flight info most pilots do share when we Homepage have been in the air, which include a welcome) as well as Flight Attendants never told us what gate we were being at once we landed. I'd a short connection time (that was offered Once i made the reservations on the web), which I was capable of make right after traversing the whole Charlotte airport. After i obtained for the gate I questioned the Ticket Agent once we can hope to land in Sarasota and was informed the crew had not nevertheless arrived. At NO time was an announcement designed in the event the crew experienced arrived or when to be expecting to depart.
Our flight from Greenville, SC to Dallas arrived promptly but we had been required to stay while in the plane on tarmac for almost ninety minutes creating numerous to miss out on connecting flights. AA screwed up all over again–no-one pleased with becoming handled like cattle; you have not appreciated your shoppers.
I are looking to make connection with the airline for over one hour with none success. Exactly what are my options?